Does Specialist Servicing Void Your Luxury Car Warranty?
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Does Specialist Servicing Void Your Luxury Car Warranty? | GVE London – Blog

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Acquiring a luxury car is no easy feat, but what often doesn’t get enough credit is maintaining it; that is a whole other challenge in itself and perhaps the bigger one of the two. Most luxury car owners never take their car anywhere but the dealership for servicing, often the one that sold the car to them, due to the paranoia that going someplace else would void their warranty. Begs the question, is that really true? Would getting a luxury car serviced from someplace other than the dealership do that? In this blog post, we’ll be answering that exact question.

What Is Specialist Servicing?

Before we begin, let’s clarify what we mean by “specialist servicing.” It refers to maintaining or repairing your car at an independent supercar service centre or luxury car service provider. These centres are often preferred by luxury car owners over dealership servicing as they have all the required equipment, offer personalised service, and have competitive pricing along with skilled technicians to work on these high-performance vehicles.

What Is Specialist Servicing?

Asking the Big Question: Does It Void the Warranty?

The short answer is no, it will not void your warranty, provided certain conditions are met. Regulations like the EU Block Exemption Rule and other similar laws particular to a region give car owners the liberty to choose independent garages for servicing over dealerships. As for the warranty, it will remain valid as long as the servicing is performed using the manufacturer’s guidelines, the technicians performing said servicing are trained and certified, and last but not least, the parts used are OEM, aka original equipment manufacturer.

Read Also: Luxury Car Theft Prevention: How Trackers Make a Difference

How to Choose a Specialist Servicing Centre

Not all specialists are the same; choosing the right one can often be the difference between maintaining or losing your warranty. When you’re on the lookout for a specialist, take into consideration the following:

  1. Check the qualifications of the technicians there. They should have received the required training and should possess the necessary certifications.
  2. Ask about the parts that they use. Only OEM or genuine parts should be used during servicing and for repairs.
  3. Reviews and client testimonials reveal more valuable information than anything else. Check for them online, and they should help you determine the trustworthiness of a centre.

Why do People Relegate Themselves to Dealership Servicing?

Due to common misconceptions such as believing “using specialist servicing voids warranty,” “independent centres cannot handle luxury cars,” “specialist servicing costs more,” and many others, car owners don’t explore the options available to them other than dealership servicing. 

Whilst dealership servicing is done using certified technicians and parts, the same standards are met at supercar service centres like GVE London, which specialises in servicing luxury cars and supercars.

Why do People Relegate Themselves to Dealership Servicing

Benefits of Specialist Servicing

Dealership servicing provides specific benefits like the knowledge that technicians are factory-trained and have direct access to the car manufacturer’s tools and the added reassurance of direct manufacturer involvement makes dealership servicing a good option. However, specialist servicing matches these and brings its own set of benefits to the table, for example:

Cost-Effectiveness

Specialist servicing can be more affordable than dealership servicing and tends to be the more cost-effective option as a general rule of thumb. Owners often ask, “How much is a car service at a specialist?” The answer frankly varies based on the type of car and service required but the rates are often competitive without compromising quality.

Expertise

Independent centres like GVE London, a supercar service centre in London, understand that high-end vehicles cannot be repaired by simply every other Joe. So, they provide expert care specific to your car’s model and needs and often hire technicians who aren’t just qualified but many times are ex-dealership employees.

Flexibility and Convenience

Unlike dealership servicing, specialist centres offer flexible appointment times and personalised customer service, which is always appreciated.

Flexibility and Convenience

Conclusion

Long story short, whilst dealership servicing is a great option, the cost adds up over time. Specialist servicing not only doesn’t void one’s warranty, and matches the quality standards of the dealership as well as makes use of qualified technicians and genuine OEM parts. If your high-end cars need servicing, modifications, or just a good ol’ MOT test, visit our supercar service centre located in the West London area, known as GVE London, today! We’ll ensure your call feels and drives as fresh as the day it rolled down the showroom floor. We’re car enthusiasts who’ve turned our passion into a full-time job, handling supercar servicing, repairs, detailing, wrapping, and everything car-related. Get in touch with us today!

Frequently Asked Questions

ARE SPECIALIST SERVICE CENTRES QUALIFIED TO SERVICE LUXURY CARS?

Absolutely. Specialist service centres have the “specialist” in their name for a reason; they employ only certified technicians who are trained specifically to work on high-end cars. Many times, they’re ex-employees of luxury brands.

IS IT NECESSARY TO KEEP SERVICE RECORDS FOR MY WARRANTY?

Keeping a detailed service record should be second nature for supercar and luxury car owners. Yes, not only is it necessary for your warranty but when you go to sell your car, a car with a detailed service record often fetches a much higher price than one without it.

WHAT HAPPENS IF I USE AN UNAUTHORISED REPAIR SHOP

A repair shop that isn’t authorised is so due to the sole reason that their technicians, for the most part, do not follow the recommended procedure by the original manufacturer of the cars and these shops make use of aftermarket parts, not OEM parts. So, using their services can void your warranty. 

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