Myths About Car Warranties and Servicing Requirements | GVE London – Blog

There are so many myths floating around car warranties and servicing requirements that it is unfathomable. We often hear our customers worrying about things that aren’t of that much concern, and completely ignore something that could lead to a potential disaster. People are nervous about getting their car serviced. So, let’s clear the air,  tackle the loudest myths and give out some practical advice related to the maintenance of your vehicle warranty. 

Common Car Warranty Myths in the UK

Myth 1: You Must Use The Dealer For Every Service, Or Your Warranty Is Void

This one is perhaps the most common one out there, and for good reason, because it is the case in many other countries. However, in the UK, that isn’t the case. Here, your right to use an independent car service centre remains strong. As long as the proper service intervals and standards are respected, under the Motor Vehicle Block Exemption, customers can choose the garage of their choice, and the company cannot void your warranty for it.

Myth 2: Any Diy Fix Will Automatically Cancel The Warranty

Similar to the point above, doing simple tasks such as changing a bulb or replacing a battery will not automatically void your vehicle warranty. What matters is whether a repair caused the fault. If yes, then the manufacturer won’t cover the damages under warranty. However, if a garage or manufacturer says a DIY job caused damage, they must show proof. Keep receipts and a note of work done. Citizens Advice explains how to claim and what evidence helps.

Myth 3: All Warranties Are The Same And Cover Everything

This one is hilariously false, as many warranties, literally in the name, state how different they are. There is the manufacturer’s warranty, there is extended coverage, and they aren’t synonymous. Some plans, for example, exclude wear and tear, routine maintenance or specific components, whereas some require work to be done at authorised workshops for certain claims.

The devil lies in the details here, so be sure ot carefully read the small print before you buy or purchase coverage and book a service at a car service centre. The RAC and consumer guides emphasise reading terms carefully.

Myth 4: Missing A Service By A Week Will Void Everything

Manufacturers, whilst they’d like you to follow the service schedule to the dot, they don’t usually punish a minor delay here or there. However, repeated neglect will result in a rejection of the claim. So, keep a clear service history with dated invoices. If you go to any reputable car servicing london workshop, they’ll provide you with a service sheet containing all the necessary information. 

Myth 5: Aftermarket Parts Always Void The Warranty

You can usually use equivalent parts and still keep manufacturer protections. However, if a non-approved part directly causes a failure, the manufacturer can argue that the fault is not covered. The key is fitment by a competent, VAT-registered garage and proof of causation rather than blanket bans. The official guidance on spare parts access and warranty conditions outlines this.

Read Also: Car Servicing Checklist: What Mechanics Really Check

Practical Steps

The best thing to do is to keep your invoices ready. Here’s what to do:

I) Have MOT certificate

II) Ask for work notes

III) Use VAT-registered garages 

IV) Follow the manufacturer’s schedule

V) Only use recommended fluids

Now, in case a warranty claim is refused, ask for the precise reasons why and in writing. You can escalate to Citizens Advice or an ombudsman. Take dated photos of newly fitted parts and service stickers to back up your record in future disputes with a witness for proof.

Real Things That Catch People Out

Modifying the engine or using incorrect fuel will void claims linked to that part. Heavy neglect counts too. Long waits for parts are a modern headache and can delay warranty repairs beyond a simple fix. Recent stories show that supply chain problems affect repair times, so plan for possible waits.

Conclusion

Warranties help, but they are not a magic shield. Follow the service plan. Keep records. Use a trusted car service centre such as GVE London. We use OEM parts, or equivalent aftermarket parts (whichever you prefer), have the latest diagnostic equipment and tools, along with technicians with experience working in an official dealership. We’ll ensure your car stays as good as day one and your warranty intact. Furthermore, being enthusiasts, we not only perform the usual repairs and service but can work on customisation, window tints and detailing as well. To know more, hop on a call with us today!